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Who writes this blog?

Susan is a 25+ year veteran of the business world and an advisor to CEOs worldwide.

Peter has been helping to build executive management teams since 1997, when he transitioned from a career in advertising.
Category Archives: Process Management
How – and Why – to Keep Improving Your Sales Process
This is the sixth – and final – article in a series about increasing sales and profits by improving your sales process. We’ve looked at the importance of a formal sales process, how to map out your current process, testing and improving the process and getting people to follow the revised process. The series starts here: Sales: Improve Your Process; Improve Your Bottom Line.
Once you’re enjoying the increased results of your new and improved sales process, you may be tempted to sit back and call it done. Not so fast. Some of the most complex sales processes are never
Posted in Process Management
Tagged management, management processes, process management, sales
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How to Control Your Sales Process
This is the fifth article I’ve written about increasing sales and profits by improving your sales process. It’s based on years of helping CEOs build bigger and better businesses. We’ve looked at the importance of a formal sales process, how to map out your current process, and testing and improving the process. The series starts here: Sales: Improve Your Process; Improve Your Bottom Line.
In the last article on improving your sales process, I wrote about Testing and Improving the results you’re getting. This means breaking down your process into individual tasks and challenging the
Posted in Process Management
Tagged management, management processes, process management, sales
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How to Test and Improve Your Sales Process
This is the fourth article I’ve written about increasing sales and profits by improving your sales process. It’s based on years of helping CEOs build bigger and better businesses. We’ve looked at the importance of a formal sales process and how to map out your current process. The series starts here: Sales: Improve Your Process; Improve Your Bottom Line.
The whole point of sales process management, of course, is to get better at securing new customers or new projects. Any step in the process – including those that are not yet part of the process – is fair game.
Posted in Process Management
Tagged management, management processes, process management, sales
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How to Analyze Your Current Sales Process
This is the third article I’ve written about increasing sales and profits by improving your sales process. It’s based on years of helping CEOs build bigger and better businesses. We’ve looked at the importance of a formal sales process and how to map out your current process. The series starts here: Sales: Improve Your Process; Improve Your Bottom Line.
Get rid of the excess baggage.
Nearly every sales process has some useless steps. Actually, you could say this about any process that hasn’t been thoroughly assessed and actively managed. Unnecessary steps and actions just seem to sneak in there,
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Tagged management, management processes, process management, sales
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How to Document Your Sales Process
This is the second in a series of articles about increasing sales effectiveness. If you missed the first article, you can catch it here: Sales: Improve Your Process; Improve Your Bottom Line.
Write it out
It’s one thing to have a process, and another thing entirely to actively management it. To take control and actively manage your sales process, start by documenting what you’re doing now. Every company, no matter your size, needs a written sales process – if only as a starting point for making it better. Without one, you’re likely reacting instead of acting. You’re unable to objectively
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Tagged management, management processes, process management, sales
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Improve Your Sales Process; Improve Your Bottom Line
There’s not a business owner alive (that I know of) who doesn’t want their sales team to sell more. Every year, companies invest billions in sales training, hiring and firing sales people, pumping more leads into the system, jumping on every new magic bullet that comes along.
But I’ve seen the greatest and most lasting improvements in sales performance come from something far less sexy and far less costly – methodical, continuous improvement of the sales process. Take control of your sales process, and you’ll lower your cost of selling, reduce time to close, make your sales people more efficient,
Posted in Process Management, Sales
Tagged employee effectiveness, process management, sales management, Sales process
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