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Who writes this blog?

Susan is a 25+ year veteran of the business world and an advisor to CEOs worldwide.

Peter has been helping to build executive management teams since 1997, when he transitioned from a career in advertising.
Category Archives: Management
Does Your Company Need a Tune-up?
Imagine how your car would drive if you never had your tires rotated, your oil changed or regular maintenance performed. If you kept it long enough, eventually everything would get out of alignment and it would become a useless clunker.
Same thing happens to some businesses.
Just like with a car, if no one pays attention, your company can get out of whack. People start heading off in different directions, working on their own priorities, putting out fires, possibly creating them, and generally focusing on the wrong things. As this happens, your business gets less and less efficient, less and
Management Lessons from Cirque du Soleil
Last week we were guests at the opening of this year’s Cirque du Soleil on the Santa Monica pier. While being blown away – as usual – by the skill of the performers, I realized I was also looking at the product of amazing management.
Cirque du Soleil, from its game-changing revamp of the traditional circus model to its rapid, global expansion, is an often-used example of success. According to Wikipedia (yes – I was too lazy to look any farther), “Cirque expanded rapidly through the 1990s and 2000s, going from one show to 19 shows in over 271 cities
Posted in Management, Planning
Tagged alignment, communication, growth, planning, team building
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When Does “Management” Hit Your Priority List?
I haven’t conducted any scientifically-sound research nor am I aware of any, but it’s been my experience that very few CEOs (VERY few) come to the job with management training or experience. And, as many of you will likely attest, you can get a long way without it.
But if you’re serious about growing a company, success will make management skills and systems necessary. You’ll probably even learn to love it – if for no other reason than that good, sound management will make your life easier, your people much happier, and your company more successful.
So when does it
The E-Myth Revisited
Why Most Small Businesses Don’t Work and What to Do About it
Michael E. Gerber amazon.com
The original version of this book may actually be older than some business owners reading it, but it still works! I just finished my bi-annual rereading, and I’m amazed that we don’t all carry this around like some kind of business owner’s master plan.
Michael Gerber does a great job of explaining why running a successful business is such a challenge; and; even more importantly, provides an actionable framework for surviving growth and complexity.
According to Gerber, most business owners merely
Posted in Book Review, Management
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Why Managers Are Different from You and Me
Do you ever find yourself scratching your head, wondering in amazement why your managers or employees handle – or fail to handle – situations in such a weird way? Why they (pick one) take so long to make a decision; get tense and anxious over the smallest challenges; tire out faster; can’t seem to work well with other departments; hesitate to try something new when the old way isn’t working so well.
Turns out managers may actually be hardwired differently than entrepreneurs, according to my friend and organizational psychologist Dr. Ken Nowack. In a recent post on his blog, Results
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Small business owners are adding business coaches to their teams at records rates. Here are some of the reasons:
- Grow your business faster.
- Spend your time more efficiently.
- Gain an objective view of your business.
- Create a strategic
Posted in Business Building, Business Coach, Management, Productivity
Tagged business coach, productivity, profit
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Communicate more & boost your bottom line
Last week we talked about 10 symptoms of possible management problems. Now let’s look at what causes these problems.
Remember the old game of telephone you probably played as a kid? You start with a message, pass it around the room by whispering it in the next person’s ear and then laugh hysterically when the last person repeats what they heard and it sounds nothing like the original message.
Same thing happens in business – except it’s not so funny when the message gets distorted and you’re headed in one direction while half the team is headed in the
Posted in Business Building, Management
Tagged alignment, communication, employees, internal
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You Might Have a Management Problem if …
In my experience, entrepreneurs tend to avoid pretty much anything they consider to be “corporate”. It is, after all, one of the reasons we start our own businesses – so we don’t have to follow a bunch of time wasting, unproductive rules; sit in hour after hour of boring, indecisive meetings; or plod through a boatload of “CYA” emails.
And thus it is a bit ironic that the bigger and more successful a business becomes, the harder it is to wrap our arms around the whole thing, and the more critical it is to have some structure.
You may have
Posted in Business Building, Management
Tagged business owner, entrepreneur, glass ceiling, management
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